These Terms and Conditions govern your access to and use of the phmaya platform. By registering an account or placing any bet on our site, you confirm that you have read, understood, and agreed to everything stated on this page. Please take a few minutes to go through the key sections below before you get started.
You must be at least 21 years of age and a resident of the Philippines to register and use the phmaya platform. By creating an account, you confirm that all information provided during registration is accurate, complete, and up to date. Each player is permitted to hold only one active account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account. If you suspect unauthorised access to your account, you must notify us immediately through the support channel available within your logged-in dashboard. phmaya reserves the right to request identity verification documents at any point and may place temporary restrictions on an account until verification is complete.
All transactions on the platform are conducted in Philippine pesos (PHP). Deposits must be made through the payment methods available in your account dashboard; third-party payment channels not listed there are not accepted. Minimum and maximum deposit amounts are displayed at the point of transaction and may be updated from time to time without advance notice. Withdrawal requests are processed within the timeframe specified on the platform, subject to completion of any outstanding wagering requirements attached to bonus funds. phmaya does not charge a platform fee on standard withdrawals, though your payment provider may apply its own transaction charges. Any attempt to abuse deposit bonuses or exploit payment processing in bad faith may result in account suspension andforfeiture of any associated funds.
All bonuses and promotional offers available on the Promotions page are subject to specific wagering requirements, minimum odds, eligible markets, and expiry dates that are stated alongside each offer. Bonus funds are separate from real-money funds in your account and must meet the applicable wagering requirement before any associated winnings can be withdrawn. phmaya reserves the right to amend, suspend, or withdraw any promotion at any time, and any attempt to exploit promotional terms through irregular betting patterns, multiple accounts, or coordination with other players will be treated as abuse and may result in bonus cancellation and account review. Players who have self-excluded or set deposit limits that make the bonus terms impractical to complete will not be eligible for that promotion during the restricted period. Unless otherwise stated, welcome bonuses are available to new registered players only and may not be combined with other concurrent offers. If you have any question about a specific promotion, the FAQ page is a good first stop before contacting support.
All bets placed on the phmaya platform are subject to the specific rules of the market and event type selected at the time of placing. Bets are confirmed only once you have received an on-screen confirmation message; until that point, no wager is considered accepted. In the event that a sporting event is postponed, abandoned, or cancelled, bets may be voided and stakes returned to your account balance in accordance with the market-specific settlement rules displayed on the platform. Live betting markets may be suspended without notice during events due to technical, regulatory, or sporting reasons, and any bets placed on suspended markets will be voided. phmaya reserves the right to correct any obvious pricing errors and to void bets that were placed at a clearly erroneous price, with affected stakes returned to players. Results are settled in accordance with the official result declared by the relevant governing body of the sport or competition in question.
phmaya is committed to promoting responsible gambling among all registered players in the Philippines. Deposit limits, session time reminders, and self-exclusion tools are available through your account settings and are described in full on the Responsible Gaming page. If you choose to self-exclude, the exclusion will take effect promptly and you will be blocked from accessing betting and gaming features for the duration you select; you will not be able to override this restriction during the exclusion period. Players who are experiencing difficulties related to gambling are encouraged to make use of these tools and to seek support from recognised organisations before the situation escalates. Account closures requested on responsible gaming grounds will be processed with priority, and any real-money balance at the time of closure will be returned to the player after standard verification checks. We also urge all players to keep gaming a form of entertainment and never chase losses or gamble with funds needed for essential living costs.
Participation in the phmaya Rewards programme is automatic for all registered players — points begin accumulating from your first qualifying wager without any separate opt-in required. Points are awarded at the rate published on the Rewards page and are subject to change; any change in earn rate will be communicated on the platform before it takes effect. Accumulated points may be redeemed for PHP bonus credits at the conversion rate displayed in your Rewards dashboard, and redeemed credits carry the standard bonus wagering requirement in force at the time of redemption. Points have no cash value and cannot be transferred between accounts, sold, or exchanged outside the defined redemption mechanism. Tier upgrades and downgrades are calculated based on qualifying activity within the rolling period specified on the Rewards page, and tier-specific benefits are available exclusively during the period in which you hold that tier. phmaya reserves the right to adjust, suspend, or terminate the Rewards programme with reasonable notice provided to affected members through the platform.
Your personal data is collected, stored, and processed in accordance with our Privacy Policy, which provides full details of what data we hold, how it is used, and your rights as a data subject under applicable Philippine law. You are responsible for keeping your password and account access details secure and must not share your login credentials with any third party. phmaya uses industry-standard encryption for all data transmitted between your device and our servers; however, you are also responsible for the security of the device you use to access the platform. In the event of a data breach that affects your personal information, phmaya will notify you in accordance with its legal obligations and take all reasonable steps to contain and remediate the incident. Any personal data you submit during account verification is used solely for the purposes of identity confirmation, fraud prevention, and regulatory compliance, and is not sold to unrelated third parties. If you wish to request deletion of your account and associated data, you may do so by contacting support from within your account dashboard.
Users of the phmaya platform are prohibited from engaging in any activity that violates these terms, applicable Philippine law, or the integrity of the sports and games offered on the platform. Specifically prohibited conduct includes: using automated software, bots, or scripts to place bets or interact with the platform; colluding with other players to exploit market pricing or bonus structures; attempting to access another player's account without authorisation; providing false information during registration or verification; and engaging in any form of match-fixing, insider-information betting, or integrity violation. Any account found to be involved in prohibited conduct may be suspended immediately and any associated funds may be withheld pending investigation. phmaya cooperates fully with relevant Philippine regulatory authorities in investigating integrity matters and will provide account information when legally required to do so. Players who believe they have witnessed suspicious activity on the platform are encouraged to report it through the support channel available in their account dashboard.
phmaya reserves the right to update or revise these Terms and Conditions at any time to reflect changes in applicable law, regulatory requirements, platform features, or business practices. When material changes are made, we will publish the updated terms on this page and indicate the effective date at the top of the document. Continued use of the platform after the effective date of any revision constitutes your acceptance of the updated terms. If you do not agree with any change to the terms, you should cease using the platform and contact support to request account closure. We recommend bookmarking this page and checking it periodically, particularly before taking advantage of new promotions or features. If you have a question about any clause in these terms, the FAQ page covers common queries in plain Philippine English.
These pages work alongside the Terms and Conditions to give you the full picture of how phmaya operates.
Full details of what personal data phmaya collects, how it is stored, how long it is kept, and your rights as a data subject under Philippine law.
Read Privacy PolicyTools, guidance, and support resources to help Filipino players stay in control of their gambling activity, including deposit limits and self-exclusion options.
View Responsible GamingQuick answers to common questions about accounts, deposits, withdrawals, bonuses, and platform features — all written in plain Philippine English.
Browse FAQLearn more about why phmaya was built specifically for the Philippines market and what the platform prioritises for Filipino players every day.
About phmayaNow that you have reviewed the Terms and Conditions, you are ready to join the phmaya community. Registration is free, takes just a few minutes on your phone, and gives you immediate access to sports betting markets, casino-style entertainment, and the Rewards loyalty programme — all built for Filipino players.